My REI sucks

I was great at the Fort Collins REI today by a sign that said they were changing their pet policy. After April 5, only service animals will be allowed inside. I really like to buy things from REI but at the same time I'm very irritated by the rule change. At the very least, I'll be sending them an email to see if I can get an explanation and to let them know that I'll be happy to shop at Jax for my outdoor gear (where my dog is welcome).